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Client protection

RiveLockHaving work done? Never pay a deposit without guarantee again.

With RiveLock, your funds are held in our regulated partner's payment account. The tradesperson is verified. You only pay for validated work.

Without RiveLock, you're taking risks

Lost deposits

You pay a deposit, the tradesperson disappears or doesn't finish. Your money is gone.

No guarantee

The work is poorly done but you've already paid. Hard to get your money back.

Unverified businesses

No easy way to know if the tradesperson is registered, insured or reliable.

How you are protected

1

Your tradesperson sends you a quote via RiveLock

They create the transaction. You receive a secure payment link.

2

You deposit the funds

You pay by TWINT, card or bank transfer. The money is deposited in a dedicated account, not paid to the tradesperson.

3

Work is done, you validate

You check the work. You validate, the tradesperson gets paid instantly. No validation within 5 calendar days? Automatic payment.

How much does it cost?

You pay the amount on the quote, nothing more. No hidden fees, no extra charges at payment time. RiveLock service fees (PSP fees included: TWINT, card, bank transfer) are handled between RiveLock and the provider.

Suggest RiveLock to your tradesperson

Send them this message. It's in their interest too: they're paid automatically upon validation.

Hi, for our project I'd like to use RiveLock. The payment is conditioned on my validation of the work: you can see the funds deposited from the start, and you're paid automatically at the end. Create your account at rivelock.com

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